Hidden or missing part — cannot complete an order
Use this as a troubleshooting checklist, not as a guaranteed official fix. First rotate the device and inspect behind it and along the workbench edge. Compare the Notebook part list with the device and inventory, check the Sonic Bath, then restore a copied protected save. If the part is still absent, record the build, device, order, missing part and a screenshot before reporting it.
- Behind or underneath the device
- Workbench edge and visual occlusion
- Notebook part list
- Inventory and donor boxes
- Sonic Bath
- Copied protected save
- Bug report with build, order and missing-part name
Current build and patch-note status
The current build is hotfix 1.0.015. Patch 1.0.013r remains the latest full announced patch and is the historical source for five save slots and the detailed story, Sonic Bath, Mac, marketplace, competition, inventory, controller, font, memory, and soldering fixes. The next confirmed content update is 2026-09-14.
Why is the shop dirty, smelly, or stuck at three stars?
Separate three different causes before buying decorations or repeating repairs.
| Cause | How to recognize it | Next action |
|---|---|---|
| Actual shop state | Visible starter trash, boxes, newspaper, low Zen | Remove remaining clutter and add useful decoration |
| Story review campaign | Ratings suddenly fall after a threat or rival event despite a clean shop | Continue the active main-story order; the review state resolves through the story |
| 1.0.015 guitar blocker | Three stars occur at the rock-musician guitar hand-in and story stops | Update to 1.0.015, preserve the old slot and retry from a protected pre-hand-in copy |
Hotfix 1.0.015: update before troubleshooting story progress
The developer-released 1.0.015 hotfix is the current build. It targets the story blocker that can appear after repairing the rock musician's guitar; a three-star result can be part of the same failure state. The latest full announced patch remains 1.0.013r. A small number of saves that were already stuck before 1.0.013 may not recover automatically, so keep the original slot and test from a copy.
Rock-musician guitar or three-star result: current recovery order
First confirm 1.0.015, then load a protected copy from before the guitar hand-in and complete the repair once. If the story advances, keep playing from that copy. If an old save remains stuck, do not delete it or repeat random shop actions; record the build, order, rating, last objective, and save age for a report.
| Save state | Next action | What the result means |
|---|---|---|
| Current build, pre-hand-in save | Redo the hand-in once | Best test of the 1.0.015 fix |
| Already stuck before 1.0.013 | Preserve it and test a copied slot | May not be repaired automatically |
| Different story blocker | Use the normal objective checklist | Do not assume the guitar fix covers every quest |
Fixed in 1.0.013r versus reports still being watched
The left column is taken from the official patch scope. The right column contains player reports seen after updating; those are not confirmed universal defects.
| Officially addressed in 1.0.013r | Still reported by some players |
|---|---|
| Five save slots and several story blockers | Mixed-language UI or text |
| Sonic Bath item-loss cases | Controller or left-stick delay |
| Older Intel Mac exit 173 cases | Heat, stutter or performance variance |
| Marketplace, competition and inventory issues | Painting still at 0% with the named palette |
| Soldering, fonts and controller fixes | Achievement triggers on particular saves |
Use the symptom decision path
Confirm the build, protect the save, reproduce once, and isolate whether the block is an order state, missing part, tool mode, story branch, platform issue, or current-build defect. Do not repeat destructive steps on the only save.
What to include in a useful report
State platform, patch, language, controller, CPU/GPU, resolution, order, device, part and exact action. Add a screenshot or short video and, when requested by the developer, a protected save and log. Say whether a clean reload reproduces it.
Historical patches are context, not the current answer
Version 1.0.009r fixed launch-period firmware, achievement, competition, ultrawide and Sonic Bath problems. Version 1.0.010r addressed long saves, saving crashes, missing screws and Robby's wires. Version 1.0.011r addressed painting palettes, Steam Deck, achievements and other follow-ups. Keep those notes for old saves, but begin current troubleshooting at hotfix 1.0.015.
Where to verify an answer
Use official Steam announcements for patch status, Steam Technical Support for reproducible reports, Steam Guides for route evidence, and the current in-game Notebook for device parts. A community answer becomes stronger when it names the build and shows the exact state.
Fast answers to the most common current symptoms
Airbrush not spraying or paint stuck at 0%: confirm that the customer requested painting, buy the exact named palette, select that palette rather than Freestyle, expose the correct surface, and test once after reloading. Treat a failure that remains on hotfix 1.0.015 as a player-reported issue, not an officially confirmed universal bug. Story stopped: read every active To-Do and email, inspect bought licenses and unfinished main-quest orders, then retry from a protected slot. Soldering lines missing: update first, expose the intended board, confirm the soldering tool and task, and compare the current official fix before using an old workaround. Sonic Bath item missing: stop advancing the day, check the bath, bench, inventory and parts box, then reload the pre-cleaning save if necessary. Achievement did not unlock: verify the exact trigger and mutually exclusive invitation branch, keep Steam online, and replay from the closest checkpoint. Performance or controller trouble: test without overlays, record frame cap, resolution, controller connection and hardware, then change one setting at a time. These checks are deliberately conservative: they preserve evidence and avoid turning a recoverable state into a damaged only save.
ReStory on Steam Deck — Verified Status, Controls & Troubleshooting
Yes. Valve’s August 24 compatibility test and live report currently return category 3 (Verified) for ReStory. It passes built-in controller access, matching Deck glyphs, readable interface text and default-performance checks. The same record displays one warning: an external controller is not supported as the primary player. This is the current result; the Playable result recorded near launch is historical.
Mac installs 0 KB or no files
If Steam never downloads ReStory on macOS, use the Mac launch error guide for the developer-recommended verify, restart, reinstall, and report sequence. Do not delete saves or disable macOS security for an installation that has not delivered game files.