QUICK ANSWER

Use hotfix 1.0.015 as the troubleshooting baseline. The September 10 developer post says the free content update needs more time: September 14 is the tinyBuild Connect news date, not a confirmed release date. No. The latest official announcement says it will arrive later. No replacement date, time or build is announced. Existing-save compatibility and any new-game requirement also remain unknown, so protect SaveData and BackupSaveData with the Save Location guide before release.

01

Is the ReStory update still coming on September 21?

No. The latest official announcement says it will arrive later. No replacement date, time or build is announced. Existing-save compatibility and any new-game requirement also remain unknown, so protect SaveData and BackupSaveData with the Save Location guide before release.

A ReStory customer reacting after a completed repair

A completed repair can unlock the next dialogue, achievement, or story beat. Save before mutually exclusive choices when the route matters.

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02

Will the September 21 update work with my current save?

Unknown. The announcement does not state save compatibility or whether a new game is required. Before updating, use Save Location to copy SaveData and BackupSaveData; do not overwrite a Day 365 or route checkpoint.

03

Hidden or missing part — cannot complete an order

Use this as a troubleshooting checklist, not as a guaranteed official fix. First rotate the device and inspect behind it and along the workbench edge. Compare the Notebook part list with the device and inventory, check the Sonic Bath, then restore a copied protected save. If the part is still absent, record the build, device, order, missing part and a screenshot before reporting it.

  • Behind or underneath the device
  • Workbench edge and visual occlusion
  • Notebook part list
  • Inventory and donor boxes
  • Sonic Bath
  • Copied protected save
  • Bug report with build, order and missing-part name
04

Current status: delayed, no new release date

The official September 10 post says the team needs more time. September 14 is the tinyBuild Connect news event, not a confirmed update release date. No replacement date or build number has been announced.

A ReStory motherboard with soldering targets highlighted

Blue outlines mark valid soldering targets. If they disappear, reset the item state on the table before retrying the tool.

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05

Why is the shop dirty, smelly, or stuck at three stars?

Separate three different causes before buying decorations or repeating repairs.

CauseHow to recognize itNext action
Actual shop stateVisible starter trash, boxes, newspaper, low ZenRemove remaining clutter and add useful decoration
Story review campaignRatings suddenly fall after a threat or rival event despite a clean shopContinue the active main-story order; the review state resolves through the story
1.0.015 guitar blockerThree stars occur at the rock-musician guitar hand-in and story stopsUpdate to 1.0.015, preserve the old slot and retry from a protected pre-hand-in copy
06

Hotfix 1.0.015: update before troubleshooting story progress

The developer-released 1.0.015 hotfix is the current build. It targets the story blocker that can appear after repairing the rock musician's guitar; a three-star result can be part of the same failure state. The latest full announced patch remains 1.0.013r. A small number of saves that were already stuck before 1.0.013 may not recover automatically, so keep the original slot and test from a copy.

07

Rock-musician guitar or three-star result: current recovery order

First confirm 1.0.015, then load a protected copy from before the guitar hand-in and complete the repair once. If the story advances, keep playing from that copy. If an old save remains stuck, do not delete it or repeat random shop actions; record the build, order, rating, last objective, and save age for a report.

Save stateNext actionWhat the result means
Current build, pre-hand-in saveRedo the hand-in onceBest test of the 1.0.015 fix
Already stuck before 1.0.013Preserve it and test a copied slotMay not be repaired automatically
Different story blockerUse the normal objective checklistDo not assume the guitar fix covers every quest
08

Fixed in 1.0.013r versus reports still being watched

The left column is taken from the official patch scope. The right column contains player reports seen after updating; those are not confirmed universal defects.

Officially addressed in 1.0.013rStill reported by some players
Five save slots and several story blockersMixed-language UI or text
Sonic Bath item-loss casesController or left-stick delay
Older Intel Mac exit 173 casesHeat, stutter or performance variance
Marketplace, competition and inventory issuesPainting still at 0% with the named palette
Soldering, fonts and controller fixesAchievement triggers on particular saves
09

Use the symptom decision path

Confirm the build, protect the save, reproduce once, and isolate whether the block is an order state, missing part, tool mode, story branch, platform issue, or current-build defect. Do not repeat destructive steps on the only save.

10

What to include in a useful report

State platform, patch, language, controller, CPU/GPU, resolution, order, device, part and exact action. Add a screenshot or short video and, when requested by the developer, a protected save and log. Say whether a clean reload reproduces it.

11

Historical patches are context, not the current answer

Version 1.0.009r fixed launch-period firmware, achievement, competition, ultrawide and Sonic Bath problems. Version 1.0.010r addressed long saves, saving crashes, missing screws and Robby's wires. Version 1.0.011r addressed painting palettes, Steam Deck, achievements and other follow-ups. Keep those notes for old saves, but begin current troubleshooting at hotfix 1.0.015.

12

Where to verify an answer

Use official Steam announcements for patch status, Steam Technical Support for reproducible reports, Steam Guides for route evidence, and the current in-game Notebook for device parts. A community answer becomes stronger when it names the build and shows the exact state.

13

Fast answers to the most common current symptoms

Airbrush not spraying or paint stuck at 0%: confirm that the customer requested painting, buy the exact named palette, select that palette rather than Freestyle, expose the correct surface, and test once after reloading. Treat a failure that remains on hotfix 1.0.015 as a player-reported issue, not an officially confirmed universal bug. Story stopped: read every active To-Do and email, inspect bought licenses and unfinished main-quest orders, then retry from a protected slot. Soldering lines missing: update first, expose the intended board, confirm the soldering tool and task, and compare the current official fix before using an old workaround. Sonic Bath item missing: stop advancing the day, check the bath, bench, inventory and parts box, then reload the pre-cleaning save if necessary. Achievement did not unlock: verify the exact trigger and mutually exclusive invitation branch, keep Steam online, and replay from the closest checkpoint. Performance or controller trouble: test without overlays, record frame cap, resolution, controller connection and hardware, then change one setting at a time. These checks are deliberately conservative: they preserve evidence and avoid turning a recoverable state into a damaged only save.

14

ReStory on Steam Deck — Verified Status, Controls & Troubleshooting

Yes. Valve’s August 24 compatibility test and live report currently return category 3 (Verified) for ReStory. It passes built-in controller access, matching Deck glyphs, readable interface text and default-performance checks. The same record displays one warning: an external controller is not supported as the primary player. This is the current result; the Playable result recorded near launch is historical.

15

Mac installs 0 KB or no files

If Steam never downloads ReStory on macOS, use the Mac launch error guide for the developer-recommended verify, restart, reinstall, and report sequence. Do not delete saves or disable macOS security for an installation that has not delivered game files.

16

FAQ: Can I make more shelf room for licenses?

A developer confirmed that licenses can be stacked and that new shelves can be bought in the HomeDepot shop. Player replies report limits when replacing, moving, reselling or recovering the cost of placed shelves, but those outcomes have not been reproduced on the current build here. Before replacing furniture, protect the save and record money, stored objects and positions; do not assume the old shelf or its value will be preserved.

SOURCES

Research links

These are the primary pages used to check the facts and current release context in this guide.

Verification note

Official information, observable release behavior, and community reports are deliberately separated. A community report is not presented as a universal fix until it can be reproduced or supported by current patch notes.