Hashimoto Genzo is more than the landlord collecting rent. His Pokia repair and later conversations form one of the four customer arcs that shape ReStory's endings. Official developer notes introduce Hashimoto as the shop's landlord, a man in his late fifties or early sixties who dislikes noisy Akiba but remains closely tied to the district and its rent. His guarded personality and memories of an older Akihabara make the history of his device important to the shop's larger story.
Who is Hashimoto?
Official developer notes introduce Hashimoto as the shop's landlord, a man in his late fifties or early sixties who dislikes noisy Akiba but remains closely tied to the district and its rent. His guarded personality and memories of an older Akihabara make the history of his device important to the shop's larger story.
The Pokia repair choice
When Hashimoto brings in the Nokia-inspired Pokia, offer to do the work for free. He still pays, but the offer changes the tone of the exchange and opens the opportunity to ask about the phone's history. Charging the interaction like an ordinary ticket can close the better branch.

A completed repair can unlock the next dialogue, achievement, or story beat. Save before mutually exclusive choices when the route matters.
Positive route steps
Read every line before returning the phone, make the free-work offer, and select the history question when it becomes available. Continue speaking with Hashimoto on later visits instead of assuming the repaired device ends his story. Keep a save immediately before the hand-in because the important decision is attached to the customer conversation.
Hashimoto and the Secret Ending
Completing his extended arc reveals a special drawer and information about the shop's previous owner. That callback is the useful confirmation that his hidden follow-up registered. It is required alongside the extended Eggotchi, Student, and Gangster arcs for the complete Secret Ending route.
Spoiler-light checklist
If you want the positive relationship without reading the final revelation, follow this short route and stop once the drawer event begins.
- Save before returning Hashimoto's Pokia
- Offer to work for free
- Ask about the device's history
- Continue every later Hashimoto conversation
- Confirm the drawer event before the final story sequence
Hashimoto route troubleshooting
If the drawer scene does not appear, return to the earliest clean checkpoint before the Pokia hand-in. Confirm that the free-work offer was selected and that the optional history question was not skipped. Then continue later landlord conversations instead of advancing only through unrelated orders. Do not assume that paying rent, decorating the shop, or reaching a money target substitutes for the personal route. When comparing two saves, keep business activity similar and change only the hand-in responses. That isolates the decision and avoids crediting a nearby purchase or day transition for a story event it did not cause.
Hashimoto's role beyond the ending
His story also anchors the site's history. Official notes portray him as controlling, practical, attached to rent, and privately nostalgic about an Akihabara that has changed around him. The Pokia is therefore not just another customer device: asking where it came from turns a repair into a conversation about memory and ownership. The later drawer extends the same theme into the previous shop owner. This context explains why the generous repair and history question matter, while still leaving the actual Secret Ending scene for the player to discover.
Research links
These are the primary pages used to check the facts and current release context in this guide.
Official information, observable release behavior, and community reports are deliberately separated. A community report is not presented as a universal fix until it can be reproduced or supported by current patch notes.

