A five-star device result and the shop's overall rating are different systems. Current player discussion confirms the question is active, but the reviewed developer material does not publish a complete five-star formula. Record the rating before and after one controlled change; do not assume that advancing days, buying every license or repeating random orders guarantees five stars.
Quick answer
A five-star device result and the shop's overall rating are different systems. Current player discussion confirms the question is active, but the reviewed developer material does not publish a complete five-star formula. Record the rating before and after one controlled change; do not assume that advancing days, buying every license or repeating random orders guarantees five stars.

A completed repair can unlock the next dialogue, achievement, or story beat. Save before mutually exclusive choices when the route matters.
Device rating versus shop rating
The result shown after a repair describes that job: whether the requested work registered and how the hand-in was judged. The persistent shop rating summarizes a broader state. Capture both screens separately. A perfect repair is useful evidence for that device, but it does not by itself prove the overall shop should gain a star.
Check cleanliness, comfort and unfinished work
Walk the whole room and inspect reachable surfaces, placed objects, the counter, delivery area and any device still occupying a work state. Check comfort or Zen separately from cleanliness. Finish or safely store incomplete work before testing the rating again; change one category at a time so the result remains interpretable.
- Capture the current shop-rating screen
- Clear visible dirt and review the whole room
- Check comfort or Zen without treating it as the same score
- Finish or store active jobs
- Advance once, save, reload and compare

Official store screenshot showing the shop context. It is not evidence of the post-ending state; use the written evidence labels for that distinction.
Reviews, bad reviews and story-related feedback
ReStory publicly includes review milestones, but no reviewed official source publishes the exact weight of every positive or negative review. Record review count, recent job result and the text of any unusual feedback. Story outcomes may coincide with reviews; coincidence is not enough to call a dialogue choice a universal star requirement.
Why the shop can appear stuck at three stars
A plateau can reflect an unmet visible condition, a delayed refresh, a story-limited state or a current-build issue. Do not spend all cash to test every upgrade at once. Save, complete one clean repair, check the room, close one day, reload once and compare. If nothing changes, preserve before/after screenshots and report the build and story state.
Post-story and advancing days
Current post-story reports describe continued online work but do not establish a guaranteed five-star recovery route. Advancing days repeatedly changes several variables and can hide the real cause. Keep a pre-ending save, then test one reversible action in a separate slot rather than assuming time alone repairs the rating.
What is confirmed, reported and unknown
Confirmed by public game material: shop management, repair results, reviews, comfort and related achievements exist. Reported: players can remain below five stars and are actively comparing cleanliness and progression. Unknown: a complete formula, a guaranteed day threshold, an all-license requirement, and whether every post-story save can still reach five stars.
| Claim | Status | How to verify |
|---|---|---|
| A perfect device repair guarantees a shop star | Not confirmed | Compare separate device and shop screens |
| Cleaning can matter | Plausible / player discussed | Record a before-and-after room pass |
| Advancing days guarantees progress | Not confirmed | Test one day only on a protected save |
| Five stars are universally impossible | Not established | Preserve reproducible current-build evidence |
Research links
These are the primary pages used to check the facts and current release context in this guide.
Official information, observable release behavior, and community reports are deliberately separated. A community report is not presented as a universal fix until it can be reproduced or supported by current patch notes.