Match a named paint request, buy and select a palette, and separate a missing palette from an airbrush bug in ReStory.
Match the requested palette, not just the colour
If a customer names a palette, use that named palette rather than trying to imitate it with another set of colours. A developer reply explains that palettes are bought through Home Depot on the computer. Community examples include Ramen Shop, Wind Amp and Patendo; Banana Barrel is another named request reported by players. Freestyle is the open-choice case. Keep the request and selected palette visible when diagnosing zero progress.
Buy, receive and select the palette
Open Home Depot on the shop computer and find the palette category. Compare the exact request name before buying. A community walkthrough describes receiving the delivery, applying the palette to the painting tool and selecting it from the tool menu. Buying it and selecting it are separate checks. If a menu or delivery behaves differently on your build, record that difference rather than repeatedly buying the same item.
The painting screen should expose brush, color, size, and opacity controls. A missing or unusable tool is a troubleshooting symptom, not the intended interface.
Named palette reference
Use this table as a request-matching index, not a list of newly verified unlock conditions or prices. Names are preserved exactly so you can compare the game menu. Do not create separate purchases for each colour when the ticket asks for a palette.
| Palette | Request type | Check |
|---|---|---|
| Ramen Shop | Named request | Select Ramen Shop in the tool menu |
| Banana Barrel | Named request reported by players | Match the ticket exactly; do not substitute Freestyle |
| Wind Amp | Named request | Use the matching palette |
| Patendo | Named request | Check spelling and selected menu item |
| Freestyle | Open paint choice | Paint the required surface and check progress |
Painted surface, but progress is still zero
First compare ticket name, selected palette and the required surface. Then test a small area and check the counter before repainting the entire device. Palette-related fixes are recorded in 1.0.011r, but that does not prove every rendering, older-GPU or progress report is solved. If the correct palette is selected and the counter remains stuck, use Airbrush Not Working. Record build, GPU, tool, palette and surface; do not delete a save to troubleshoot painting.
Freestyle and completion checks
Freestyle allows a choice of paint rather than demanding a named set, but it is not evidence that zero coverage should complete a job. An early developer reply identified submission at 0% as a bug. Follow the current ticket counter, inspect hidden edges and check that all other repair requirements are complete. A visual colour change alone does not establish delivery readiness.
Palette FAQ
Where are palettes sold? In Home Depot on the computer. Does owning a palette select it? Check the tool menu separately. Can any colours satisfy Ramen Shop? Match the named palette, not an approximation. Does the old palette patch fix every airbrush problem? No; selection, rendering and task progress need separate checks. Are prices listed here? No current-build purchase-price measurements are available in this guide.
Research links
These are the primary pages used to check the facts and current release context in this guide.
Official information, observable release behavior, and community reports are deliberately separated. A community report is not presented as a universal fix until it can be reproduced or supported by current patch notes.